01
Answer the repeat questions
Menu items, pricing, allergens, parking, takeout, hours, and holiday closures—handled without pulling staff away from service.
AI customer service for Eastern NC restaurants
Every customer question answered—even when you’re busy.
A custom AI assistant trained on your menu, hours, policies, and brand voice. It answers customers on your website and Instagram 24/7, then shows you exactly what it handled.
First month free
No setup fee
No contract
Direct support from Holden
Restaurant assistant
How can I help tonight?
Do you have anything gluten-free?
Yes — any pasta can be prepared gluten-free, and the grilled salmon is naturally gluten-free. Is this for an allergy or a preference?
An allergy. Are you open late Saturday?
We’re open until 10:30 PM. I’ll also flag the allergy guidance before I share the reservation link.
$399flat monthly base plan
< 1 weekfrom intake to launch
24/7website and DM coverage
$0for your first month
One less thing on your plate
Your customers get answers. Your team stays focused.
Most restaurant questions are predictable. The challenge is answering every one quickly, consistently, and at the exact moment a customer is deciding where to eat.
02
Never leave a DM waiting
Give customers a useful response after hours, during the dinner rush, or whenever your team cannot get to Instagram right away.
03
Stay accurate as things change
Text or email menu and hours updates directly to Holden. Routine updates are included and typically live within 24 hours.
Interactive preview
Ask what your customers actually ask.
Choose a common restaurant question to preview the kind of clear, brand-aware response your custom assistant can provide.
Bella Roma · Sample conversation
Do you have gluten-free pasta?
Absolutely. Any pasta dish can be prepared gluten-free for an additional $3. For allergies, please let your server know so the kitchen can take extra care.
Clear monthly reporting
Know what your assistant handled.
You receive a simple monthly summary with total conversations, after-hours activity, and the questions customers ask most. That makes it easy to see where the service is helping and what customers still need.
- Conversation volume and busiest times
- Top menu, hours, and reservation questions
- Useful insights for your website and operations
June performanceSample data
Conversations187
After hours42
Questions answered91%
Menu & dietary
78Hours & location
52Reservations & takeout
37Simple from day one
Live in three straightforward steps.
You provide the restaurant knowledge. We handle the build, testing, and launch.
01
Share the essentials
Complete a short intake covering your menu, hours, policies, links, and preferred brand voice.
02
Review your private demo
We build your assistant, test it against 20+ real customer questions, and send it to you for approval.
03
Go live for free
We launch it on your website and connect the agreed channels. Your first full month costs nothing.
Holden DavisFounder · Software engineer · Eastern NC
Local, direct support
You work with the person building it.
HD Web Services is run by Holden Davis, a software engineer with a master’s degree in computer science. There is no support queue or handoff to a generic account team—when something changes, you can call or text the person responsible for your system.
See what a restaurant assistant would look like for your business.
Start with a free first month. Standard setup is included, there is no long-term contract, and you approve everything before it goes live.