Keep it understandable
You should always know what the service does, what it costs, and how to get help.
About HD Web Services
Built by an engineer. Supported like a local business.
Hi, I’m Holden Davis. I’m a software engineer with a master’s degree in computer science, and I started HD Web Services to make useful technology accessible to the local businesses that do not have an IT department.
When you call, text, or request an update, you are speaking with the person responsible for the system—not an account manager or a support queue.
Holden DavisFounder · Software engineer · Eastern NC
Why this business exists
Small businesses deserve practical technology—not another complicated platform.
Restaurant owners already manage staff, inventory, service, vendors, and customers. Technology should remove work from that list rather than create another system to babysit.
Own the outcome
The build, testing, updates, and support stay with the person responsible for delivering them.
Earn the monthly fee
Reporting should make the activity visible so you can decide whether the service is worth keeping.
The problem I kept seeing
Good restaurants lose inquiries simply because everyone is busy.
The same questions arrive over and over: Are you open? Is this gluten-free? Do you take reservations? Where should I park? Can I order takeout?
Those questions matter because they often happen at the exact moment someone is choosing where to eat. But enterprise software is usually too expensive, too broad, or too time-consuming for a local restaurant to manage.
HD Web Services is designed to sit in the useful middle: capable technology, a clear monthly price, and direct local support.
MS
M.S. Computer Science
Graduate education focused on software engineering and practical AI systems.
SE
Professional engineer
Experience building and supporting production software used by real people.
NC
Eastern NC
Local availability, direct phone support, and an understanding of the businesses served.
1:1
Direct relationship
No handoffs between sales, implementation, and support teams.
I handle the technology. You stay focused on the restaurant.
If you have questions about whether the service fits your current website, social accounts, or workflow, call or text me directly.